For haircuts, please have your hair freshly washed before I arrive. I will lightly re-wet it as needed during the service.
For colour services, please do not wash your hair beforehand, as natural oils help protect your scalp and improve results.
If you would like me to include a shampoo as part of your appointment, this can be arranged for an additional charge.
I typically work in the kitchen, dining area, or bathroom. All I need is a small amount of bench space and a standard chair.
For services that require rinsing, I will use your kitchen sink, laundry sink, or shower. I will assess the most suitable option when I arrive to ensure everything is set up properly.
Your satisfaction is our priority. Please raise any concerns during your appointment so adjustments can be made on the spot.
We do not offer refunds, however we will ensure the final result meets your expectations before completing your service.
We accept the following payment options across all services:
A minimum of 48 hours’ notice is required to cancel or reschedule your appointment.
Confirmation is sent 48 hours prior to your booking.
Late cancellations may result in:
We stock and supply professional-grade Neora products, available for purchase during your appointment or by request.
Yes, we service Brisbane and surrounding areas. Travel availability may vary depending on location and booking schedule.
Appointment times vary depending on the service. A detailed estimate will be provided during booking to ensure adequate time is allocated.
Yes. You are welcome to share reference images via SMS prior to your booking. This helps us prepare and tailor the service to your expectations.
